Clare Lack - Director

With a passion for exceptional service and an in-depth understanding of the property market, Clare owns and leads Right At Home Estate Agents, a thriving bespoke estate agency that prides itself on delivering a tailored approach to buying and selling properties.

Clare came into estate agency following 32 years of experience in residential conveyancing. With her expert knowledge of the legal process, she's ideally placed to guide you through the conveyancing of your sale offering expert advice and guidance every step of the way, ensuring each transaction moves smoothly from start to finish, happens in the quickest time possible and with the minimum of fuss.

Amongst her many talents, Clare provides open and honest property valuations, negotiates deals and is deeply committed to providing a personalised and attentive service that exceeds client expectations. With a focus on building lasting relationships and delivering results, Clare has earned a reputation for integrity, professionalism, and an unwavering dedication to her clients' needs.

When not selling houses and growing a successful agency, Clare's passion is interior design and renovating her home. With her excellent eye for design, she can help stage your property so it looks its absolute best and most appealing to potential buyers and offering helpful design ideas during property viewings.

Whether you're buying your first home or selling an investment property, Clare is here to make the process seamless and successful.

Joanne Cross - Manager

Before joining Right At Home, Joanne spent 10 years working for a large local firm of solicitors as a residential conveyancer. Joanne's property legal knowledge and experience is invaluable when it comes to guiding you through the sale of your home. Joanne's always on hand to assist with the paperwork during the conveyancing process and answer any questions. Keeping in regular contact with conveyancers during the sales progression is key to keeping a transaction on track and with Joanne's conveyancing experience, she can offer guidance and solutions to any tricky transactions. 

Joanne's varied role also includes negotiating deals that benefit both buyers and sellers, leveraging strong interpersonal skills and market knowledge to achieve favourable outcomes. Conducting thorough property valuations is a key aspect of Joanne's role, allowing her to provide clients with accurate insights that inform their decisions. Joanne takes pride in organising and leading property viewings, creating an inviting atmosphere where potential buyers can envision their future home.

With a commitment to professionalism and a passion for property, Joanne strives to build lasting relationships with clients, ensuring they feel supported and informed throughout their journey. Her goal is to exceed expectations and foster a seamless experience in every transaction.

Jessica Atkins - Property Coordinator 

With a decade of experience at a respected local firm of solicitors, Jess provided essential administrative support to lawyers across a variety of sectors, including residential property. Throughout her career, she developed a strong focus on efficiency, organisation, and attention to detail—skills that are crucial to her success in the property sector.

Now a Property Coordinator here at Right At Home Estate Agents, Jess uses her extensive experience to streamline processes and ensure everything runs smoothly. From managing diaries, booking viewings and valuations, to preparing valuation reports and handling incoming calls, she is at the heart of our operations. Jess excels at providing valuable property viewing feedback to our sellers, coordinating offers, and ensuring exceptional client service.

 Her professionalism and friendly approach help build strong rapport with clients, while her organisational skills keep the team on track and aligned in delivering seamless service. Jess is dedicated to making every step of the property journey as smooth and efficient as possible. 

Ashlee Rowe - Property & Sales Coordinator

Ashlee brings a unique perspective to her role as a Property and Sales Coordinator honing her client service skills gained from her previous varied roles in hospitality and then as a paralegal in a large local law firm. Ashlee’s diverse experience has equipped her with a strong foundation in communication, organisation, and client relations.

Ashlee’s role varies from expertly creating and managing compelling property listings that attract potential buyers and highlight key features. She serves as a primary point of contact for both sellers and buyers, ensuring a smooth and professional experience. Ashlee attends property viewings allowing her to provide insightful information and answer queries, helping clients make informed decisions. Ashlee also handles incoming telephone enquiries with a friendly and professional demeanor.

Ashlee prides herself on being approachable, professional, and dedicated to delivering exceptional client service. Her ability to build rapport with clients and her meticulous attention to detail ensure a positive experience from start to finish.

Paige Henley - Social Media Creator & Sales Negotiator 

Paige Henley is an experienced Social Media Creator and Sales Negotiator with a passion for connecting people to properties. With a keen eye for creating visually appealing and engaging social media content, Paige has successfully expanded our online presence, leveraging the power of social media to attract a broader audience of potential buyers.

In addition to her expertise in digital marketing, Paige also plays a key role in facilitating and attending property viewings. Her friendly, helpful, and enthusiastic personality ensures that every viewing is a positive and memorable experience for potential buyers. Paige combines her social media savvy with a genuine commitment to client satisfaction, making her an invaluable asset to both buyers and sellers alike. 

Francesca Thomas - Part Time Sales Negotiator

Francesca is a friendly and enthusiastic part-time Sales Negotiator with a passion for helping clients find their perfect property. With a warm and approachable manner, she brings an extensive background in property, gained from her previous experience in property equity release. This previous knowledge gives her a unique perspective, ensuring that every property viewing is informative and valuable.

Whether you’re buying or selling, Francesca’s dedication to providing excellent service make her a trusted guide throughout the process. She’s here to make your journey smoother, ensuring you have all the information you need to make confident decisions.